Congratulations & Welcome To

UFP AUTO - TRADE (BETA MODE)

Frequent Asked Questions

DISCLAIMER

IN HOUSE RULES

SPECIAL REMINDER

PSYCHOLOGY AND EMOTION

GENERAL ENQUIRIES (FAQ)

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Terms and Conditions

Welcome Everyone to UFP Auto-Trade. This is important Terms and Conditions, if you want to be part of AUTO-Trade Community.

1. I will NOT invest or trade money I cannot afford to lose.

Saya sama sekali TIDAK akan melabur atau berdagang dengan wang yang saya tidak sanggup rugi. Saya hanya buat keputusan waras

2. I am fully aware of all the risks associated with trading including the potential of losing my initial capital.

Saya amat memehami kesemua risiko yang terlibat termasuk potensi untuk kerugian termasuk modal asas

3. I could lose all of my money fast due too: poor market trading conditions, mechanical error, emotionally induced errors, news surprises, and glitches in brokers' trading platforms.

Kerugian boleh berlaku akibat daripada pergerakan pasaran yang tidak menentu, kesilapan mekanikal, tindakan emosi yang tidak disengajakan, berita impak tinggi, dan masalah teknikal akibat daripada platform dagangan oleh pihak broker

4. Under no circumstances shall the service provider (Quanz Solutions Sdn Bhd, Ezone Constantine or UFP) have any liability to any person or entity for (a) any loss or damage in whole or part caused by, resulting from, or relating to any transactions or (b) any direct, indirect, special, consequential or incidental damages whatsoever.

Dalam apa jua keadaan pun, pihak pengurusan (Quanz Solutions Sdn Bhd, Ezone Constantine atau UFP) tidak akan mempunyai sebarang liabiliti kepada mana-mana individu atau entiti untuk (a) apa-apa kerugian atau kerosakan secara keseluruhan atau sebahagian yang disebabkan oleh, akibat daripada, atau berkaitan dengan sebarang transaksi atau (b) apa-apa kerosakan langsung, tidak langsung, khas, berbangkit atau sampingan daripada program ini

5. I voluntarily enrolled in this program and fully understand that the service providers are not acting as my advisor. Therefore, they are not liable for the damages, expenses, and losses that may be incurred because of subsequent investment.

Saya secara sukarela mendaftar dan tiada unsur paksaan dalam program ini. Saya juga memahami sepenuhnya bahawa pihak yang menyediakan perkhidmatan tidak bertindak sebagai penasihat atau perunding kewangan. Oleh yang demikian, pihak pengurusan tidak akan bertanggungjawab ke atas kerosakan, pelaburan dan kerugian yang bakal ditanggung oleh saya. Saya bertanggungjawab sepenuhnya terhadap keputusan ini

6. I am subscribing to the service includes, a virtual private server VPS (cloud), hosting, online technical support, data, algorithm advisors, and technical tool by the service provider.

Saya melanggan perkhidmatan termasuk, server peribadi alam maya VPS, pengehosan, sokongan teknikal dalam talian, data, algoritma dan peranti teknikal

7. I am committed to ensuring the monthly subscription is paid on time and the service provider have all the rights to stop all my access 5 working days from the expiry date. All payments are considered final and NO REFUND.

Saya komited untuk memastikan langganan bulanan dibayar tepat pada waktunya dan pihak pengurusan mempunyai semua hak untuk menghentikan semua akses saya 5 hari waktu bekerja dari tarikh tamat tempoh. Semua bayaran dianggap muktamad dan TIADA PEMBAYARAN BALIK.

8. I will only register my trading account with the recommended platform (IB) for daily monitoring by technical support. The service provider has the right to stop all my access until further investigation.

Saya hanya akan mendaftarkan akaun dagangan saya dengan platform yang disyorkan (IB) oleh pihak pengurusa, bagi tujuan untuk pemantauan harian khususnya sokongan teknikal. Pihak pengurusan mempunyai hak untuk menghentikan semua akses saya sehingga siasatan lanjut dijalankan.

9. I will communicate professionally with the team, management, customer, and technical support. The service provider has 100% right to terminate all my access if I have a mean comment, destructive, provocative, and unpleasant attitude towards members and the management.

Saya akan berkomunikasi secara profesional dengan pasukan, pengurusan, khidmat pelanggan dan sokongan teknikal. Pihak pengurusan mempunyai hak 100% untuk menamatkan semua akses saya jika saya mempunyai komen yang berbaur negatif, sikap sombong, angkuh, provokatif dan tidak menyenangkan terhadap ahli lain dan juga kepada pihak pengurusan.

10. The service provider DO NOT offer any guarantee regarding the profits you would make by using our services. Therefore, I must be financially capable of withstanding losses that can even exceed the deposited amount.

Pihak pengurusan sama sekali TIDAK pernah memberi sebarang jaminan mengenai keuntungan yang bakal anda akan perolehi melalui perkhidmatan ini. Oleh yang demikian, saya faham dari segi kemampuan kewangan untuk menanggung sebarang kerugian yang boleh melebihi jumlah yang didepositkan.

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Disclaimer

Disclaimer : You should not invest money that you cannot afford to lose. Before deciding to trade, you should become aware of all the risks associated with trading, and seek advice from an independent and suitably licensed financial advisory. Under no circumstances shall we have any liability to any person or entity for (a) any loss or damage in whole or part caused by, resulting from, or relating to any transactions or (b) any direct, indirect, special, consequential or incidental damages whatsoever. Past performance of a Ezone Constantine is not a reliable indicator of his future performance.

Earning Disclaimer

Earning Disclaimer : Every effort has been made to accurately represent this product and its potential. There is no guarantee that you will earn any money using the techniques and ideas in these program Examples or testimonial in this website are not to be interpreted as a promise or guarantee of earnings. Earning potential is entirely dependent on the person using our product, ideas and techniques.

We do not position this product as a “get rich scheme.” Your level of success in attaining the results claimed in our website depends on the time you devote to the program, ideas and techniques mentioned, your finances, knowledge and various skills. Since these factors differ according to individuals, we cannot guarantee your success or income level. Nor are we responsible for any of your actions. Materials in our product and our website may contain information that includes or is based upon forward-looking statements within the meaning of the securities litigation reform act of 1995. Forward-looking statements give our expectations or forecasts of future events. You can identify these statements by the fact that they do not relate strictly to historical or current facts.

They use words such as “anticipate,” “estimate,” “expect,” “project,” “intend,” “plan,” “believe,” and other words and terms of similar meaning in connection with a description of potential earnings or financial performance. Any and all forward-looking statements here or on any of our websites are intended to express our opinion of earnings potential.

Many factors will be important in determining your actual results and no guarantees are made that you will achieve results similar to ours or anybody else’s, in fact no guarantees are made that you will achieve any results from our ideas and techniques in our material.

Past performance is not an indication of future results

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In House Rules

IMPORTANT REMINDER

To all UFP Auto-Trade (XA3) participants: in order for your trades to run smoothly,

DO NOT CHANGE YOUR TRADING ACCOUNT / IB LINK.

Register and Open Trading Account only with the provided IB/ BROKER'S link and do not change it in the middle of running. Our back data is linked directly with the broker's backend. Changing the IB link will result in your Auto-Trade being stopped or pending immediately.
DO NOT CHANGE YOUR TRADING PASSWORD

After successful activation. Your Auto Trade will stop immediately. If you accidentally change the trading password, quickly contact our Technical Support to reactivate your trading.

DO NOT DISTURB ongoing trades.

Yes, you can see all ongoing trades; however, keep your smartphone away from children. If you wish to view your general trades, you can use the INVESTOR PASSWORD to log in, especially in the MT4 apps. This allows you to avoid errors, accidentally mispress the buy/sell button, and ultimately disturb any ongoing trades.
DO NOT MIX manual trading and Auto Trade with the same trading account.

Never mix up this trading account, as it will affect the ongoing trades and result in errors, margin calls, or technical losses.

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Special Reminder

The UFP XA3 Robot is a selective trading robot, which means it may not trade all the time.

The XA3 Robot goes through three phases:

Phase 1: Open Selective Trades

Phase 2: Float Trade

(It is normal to see floating ranging from -$50 to -$300).

Stay calm and do not panic when you see a red color on your floating trades. Please do not disturb any ongoing trades. Remember, you already know your calculated overall risk ($1K only per account).

Phase 3: Recovery

(The trades will enter a recovery and profit-taking phase).

Be patient. We aim for small wins continuously and consistently.
SLOW IS THE NEW FAST.

We wish you all the best. May you be blessed with awesome profits!

STAY COOL & STAY CALM

📣 Dear UFP Auto-Trade XA3 participants (and future participants),

Congratulations to all of you who have already experienced wonderful results! We commend you on your success👏💪.

However, we want to give you a FRIENDLY REMINDER about some important points (Some of you too excited, until forgotten to read all our important announcement).

1. XA3 Robot is currently in beta mode (Trial Mode). Please refrain from being too greedy in your expectations.

2. It is crucial to understand that the risk (major cut loss) you should be willing to accept is only $1,000 per trading account. Trade only with the amount you can afford to lose comfortably. 🚫If you CANNOT handle this calculated risk, we advise DO NOT ENROLL in this program.

3. Be prepared to witness a Draw Down ranging from -$50 to -$300 (5% to 30% float losses) at times. This is a normal part of trading. If you are uncomfortable with handling such fluctuations, 🚫this program MAY NOT BE SUITABLE FOR YOUR RISK APPETITE.

4. As your profits increase, some of you may decide to open new trading accounts to potentially enhance your earnings. However, please bear in mind that adding new accounts are also subjected to uncertainties and volatility in the future. Strive for a balance 👍by securing profits each time while allocating some capital to roll into a new account. You might consider taking 50% profit and rolling over the remaining 50%. Take your time and avoid rushing into decisions. Each of you may have different objectives and goals, so it is essential to be clear about your risk and reward management strategies.

5. It is of utmost importance to follow the in-house rules. Take the time to read and understand each important rules mentioned above. Be kind and cooperative with our technical support team.

We wish you all the best and excited to be part of this awesome journey with you. May you all be blessed with awesome profits through XA3 robot.

Best regards,
UFP Auto-Trade Team

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Psychology and Emotion

1. How do I know if I am fit for this UFP XA3 Robot?

Are you adventurous enough to take calculated risks and accept a potential loss of $1,000 per trading account?

Can you handle both emotions and psychology? That means you are able to sleep at night regardless of what happens.

Is this amount of capital something you can afford to lose?

Will you remain steady, calm, and not easily get panicked, especially when the market is volatile, or experiences high float losses approximate 30% to 50% (drawdown)?

2. If I wish to increase my profits, what should I do? Is there a risk in adding more trading accounts?

As your profits grow, some of you may consider opening new trading accounts to potentially boost your earnings. However, please keep in mind that adding new accounts also comes with uncertainties and future volatility. Aim for a balance by securing profits each time and allocating some capital to fund a new account. You might consider taking 50% of your profit and reinvesting the remaining 50%. Take your time and avoid rushing into decisions. Each of you may have different objectives and goals, so it's essential to be clear about your risk and reward management strategies.

3. I want to stop (intervene) my current trading right now because I'm concerned about incurring further losses. I believe it's best to safeguard my capital and consider restarting at a later time. What is your advice?

First and foremost, it's crucial to remain calm and composed. Ideally, it would be best not to disrupt or intervene in the current trade, especially since you've already determined the amount you are willing to risk. Any intervention may affect our AutoTrade system. However, if you strongly feel the need to do so due to your personal reasons and risk tolerance, we can stop the AutoTrade system for you. Afterward, you can decide whether to cut losses, exit all positions, or hold your current position. I trust that you know what course of action is best for your situation.

We will make a note on your account, allowing you to reactivate it whenever you're ready. Please reach out to our Technical Support team now at +60165547652 via Telegram or WhatsApp. You can also contact them through this link: https://t.me/AutoTrade_TechnicalSupport.

4. I often experience a roller-coaster of emotions in my trading journey. When I achieve profits during the day, I feel excited and thrilled. However, the moment I see my trading incurring float losses that exceed 50% to 60% of my total capital, my heartbeat races, and I become overwhelmed with fear, sweating, and a sense of unease. I find myself constantly monitoring my charts and graphs, hoping for a recovery in my trades. Now, I'm genuinely afraid of losing my money. What should I do?

To be honest, you should reconsider enrolling in this program altogether. The Auto-Trade system is still in a trial and beta mode period. Sometimes, the excitement of trading can cloud your judgment when it comes to calculated risk. If there is a significant gap between excitement and fear, it's evident that you are trading with money you can't afford to lose. Most participants here only trade with their "happy money" – that's the extra money they are willing to risk. If their account were to be wiped out the next day, they wouldn't complain, blame, or become angry. They move on with their lives, and for the most part, they remain calm and composed.

5. What if my trading account almost hit Margin Call (MC), and the current trade almost my wipe out my entire capital. At this moment, I am in dilemma should I top up my account (extra oxygen) to avoid margin call, or Ieave it hit margin call with calculated risk?. At the same time, I am in real dilemma when I add this amount, it will cause me to lose even bigger.

Alright first of all, this is the moment you need to stay cool and calm. Panic and nervous will not help you at all in this situation. Let’s begin with the first idea why you are here, and the calculated risk that you willing to take. You are very clear about the Terms & Conditions brief by Sir Ezone Constantine and the entire UFP Auto Trade team. Yes during this trial mode, anything can happen, therefore only trade with Happy Money (Extra Money that you can afford to lose). So if you feel you can handle the risk even after add the extra amount for the purpose of avoiding margin call, then go ahead and make that decision. Else, if you are not ready, just be firm with your decision on cutting loss with margin call. After all, you already knew the risk you can handle.

6. Should I monitor my ongoing trade every day?

Yes, you can monitor your daily trading activities using the MetaTrader 4 app or the OctaFx app. However, since this is an Auto-Trading program, it's best to let the bot do its job. You can prefer to check the progress on Saturdays and Sundays when the market is closed. This allows you to maintain a steady mindset and focus on your other daily tasks, such as work, spending time with your kids, family, loved ones, and other activities. Any latest updates will be announced by the team through the Telegram Group, email, and your login portal.

UFP- Auto Trade Portal Login: https://bit.ly/autotrademember

IN UFP – AUTO TRADE YOU MUST DARE TO TAKE CALCULATED RISK

Let's make this Auto-Trade Community awesome. Positive people and good attitude. We support each other. Although we are still on Trial Mode (Beta Mode) we pray together, this program will be a successful one soon.

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General Enquiries (FAQ)

By checking the FAQ first, you might find the answer you're looking for right away, saving you time and allowing us to assist you even faster if needed.

Dengan memeriksa FAQ terlebih dahulu, anda mungkin akan menemui jawapan yang anda cari dengan segera, menjimatkan masa anda dan membolehkan kami membantu anda dengan lebih cepat jika diperlukan.

1. When I profit, will there be a 50% - 50% split like with other providers? Do you offer a Free Trial?

We do not use the concept of split profit sharing. The profit is entirely yours. We only charge a monthly subscription service fee, which includes technical support, maintenance, data, and VPS rental.

Yes, we offer up to a 1-MONTH FREE TRIAL of our services. This promotion is available to you if you are signing up with our program for the first time.

For example, if you activate your First Trading Account on 1st January, your Free Trial will expire on 1st February. This equates to a 1-month duration for the Free Trial period with our XA3.

Great news! If you decide to add a 2nd, 3rd, or even up to the 10th Trading Account, we will still provide you with a FREE Trial. However, please note that all 10 Trading Accounts will end on 1st February (the Free Trial period ends in accordance with your first account activation). A maximum of 10 trading accounts will be eligible for the Free Trial during the 1-month period. This is our special gift to you.

After the 1-month Free Trial, we will offer you a 50% discount on the subscription fee based on the Trading Mode you have selected. Example: RM219 per month only per trading account (Normal Price: RM419 per month per trading account).

If you possess 10 Trading Accounts, the calculation would be as follows: 10 Accounts x RM219 per month = RM2,190 per month subscription fee.

Note: If you activate more than 10 trading accounts during the 1 Month Free Trial, we will start applying charges accordingly. This means that your 11th, 12th, 13th account, and onwards will be subject to our current promotional rate per month per trading account.

2. What is the maximum number of trading accounts you suggest?

We recommend having a maximum of up to 30 trading accounts per individual. Each account can be funded with a minimum of $1,000. Additionally, please note that the leverage will change from 1:500 to 1:200 if you have more than 35 accounts (equivalent to $35,000 USD). If you plan to add more accounts in the future, you may consider involving your spouse, husband, wife, children (above 18 years old), or someone you trust. However, it's important to be aware that the process of deposit and transfer in the later stages must be conducted from the new registrant's account. Therefore, you should arrange the funds accordingly by transferring from your savings or current account to their accounts.

3. Will ongoing trades be affected slightly during maintenance or upgrades?

On special occasions, if there is an important update with the latest version of the UFP XA3 Robot, it may result in a relatively moderate or small drawdown. We will announce this in our official Telegram Group and via email. Traders participating in this program should be prepared to absorb this technical drawdown. However, the technical team will schedule maintenance when the floating losses are relatively small and controllable.

4. Do you have a referral program or affiliate program? When can I redeem my commissions?

Good news! Yes, we offer an affiliate program to all members and non-members. Earn a referral commission of up to 30% to 35% for each trading account referred by you. We now offer an affiliate program to all members and non-members. Starting on October 1, 2023, you can officially register for our Affiliate Program within your portal login. Simply follow the step-by-step guide. You will learn how to share your personalize link effectively.

You can redeem your commission 30 days after the next cycle. However, please note that during the first 1 month of the FREE Trial, no commissions will be paid to you. You will only become eligible for commissions when your referral starts subscribing to their program on a monthly basis.

For more enquiries on Affiliate Program, chat with our team at https://t.me/QuanzSolutions_Support

Calculation example based on $47 (RM 219) subscription fees

5. Will my referrals also be entitled to a 1-month FREE Trial?

Yes, each of your referrals will have a 1-month Free trial, and they can have up to 10 Trading Accounts.

6. If there is a Margin Call, can I receive a refund on my trading capital?

Absolutely NOT. You will never receive a refund on your trading capital; you should consider it a realized loss. Therefore, only trade with an amount you are willing to take a risk on. If you are trading with money you are afraid to lose, it may negatively affect both your emotions and psychology. If you experience this emotional roller coaster, we suggest that you DO NOT ENROLL IN THIS PROGRAM. This program is only meant for adventurous traders who are ready to take calculated risks (and have ZERO COMPLAINTS).

7. If I open multiple accounts, will my trades follow the same pattern, or can it vary slightly?

Each newly opened and activated account will have a different entry time. As a result, the trading pattern and open positions may differ slightly from one account to another. Therefore, it's important to anticipate some variation in the outcomes and profits. However, in general, the average results are expected to be similar across all accounts.

8. How will my subscription fee be charged? Will I receive reminders from customer/technical support?

Yes, you will receive a reminder at the end of your Free Trial. After that, you will receive your monthly billing accordingly. You will receive an invoice on a monthly basis. We suggest ensuring your billing payment is up to date to avoid any interruption, stoppage, or postponement of your program.

9. If I have issues with my deposit or withdrawal, whom should I contact?

Step 1: You must chat with the broker's technical support and address your concerns. We suggest that you take screenshots and keep all the proof of transfer (slips) for further verification. Kindly login to https://my.octafxmy.net/login/ and chat with the Customer Support for assistance.

Step 2: If the technical support from the broker is unable to provide you with a relevant answer, kindly chat with UFP Technical Support. We will liaise your case with the relevant department of that particular broker. The customer/technical support will keep you updated on each of the cases.

10. Am I allowed to deposit using other people's bank accounts, credit cards, etc.?

You ARE NOT ALLOWED to deposit using 3rd party (other people's accounts). This is strictly prohibited under the Anti-Money Laundering Act (AMLA). The broker will also reject (decline) deposits if the account details do not match the registered individual's information.

11. Am I allowed to withdraw my profits to accounts other than my own?

You ARE NOT ALLOWED to withdraw to 3rd party (other people's accounts). This is strictly prohibited under the Anti-Money Laundering Act (AMLA). The broker will also reject all forms of withdrawal if the account details do not match the registered individual's information.

12. Do you think I should take the Bonus, such as 50% or 100%, from the Broker?

Yes, you should consider accepting this special bonus if it's available. This bonus will act as a buffer or cushion for your trading in case the Robot encounters a strong trending and volatile period. However, you must understand that you are not allowed to withdraw the Bonus until you meet certain requirements set by the broker. Typically, this requires 3 to 9 months of consistent trading without withdrawing from the initial capital. For example, if you start with $1000 and accept a 50% Bonus, the broker will add an extra $500 as credit to your trading account, making the total balance $1500. However, the $500 bonus cannot be withdrawn; it serves as a cushion to meet certain margin requirements. Therefore, always ensure that your balance remains at $1000 in your trading account.

13. Can I withdraw all my money in the event of a serious emergency?

Yes, you are allowed to withdraw the entire balance in your account at any time, provided that all trades are closed, and no positions remain open. If there are certain positions still open, you will only be able to withdraw a portion of the balance, as some of the amount will be held as a margin requirement by the broker. If you need further clarification, please chat with our technical support by clicking here: https://t.me/AutoTrade_TechnicalSupport

14. Is there a guarantee of profits if I join this program?

There is NO GUARANTEE that you will profit all the time, and there is zero risk exposure. Past performance does not guarantee future results. We are still in Beta Mode (Trial Mode). Therefore, TRADE AT YOUR OWN RISK (TAYOR).

15. Will the broker protect my account or amount just in case if I plan to go bigger?

"The broker we recommend was founded in 2011 and is regulated in one Tier-1 jurisdiction and one Tier-2 jurisdiction, namely the Cyprus Securities and Exchange Commission (CySEC). Your account may be eligible for certain CySEC protections. In the extraordinary event of the broker's bankruptcy, for example, you'll be protected for up to 20,000 euros (RM100,000) from the Investor Compensation Fund (ICF). *Terms and conditions apply."

16. How can I determine if the broker is reliable?

Typically, a trustworthy broker should have weathered all the recent financial crises. Below is a list of financial crises from 2011 to 2023, and I can confirm that the current broker has successfully navigated all these crises without experiencing liquidation or bankruptcy.

2011: European Debt Crisis: Ongoing financial turmoil in several European countries, including Greece, Portugal, Ireland, Spain, and Italy, due to sovereign debt and fiscal issues
2015: Chinese Stock Market Crash: A sharp decline in Chinese stock markets, particularly in the Shanghai Stock Exchange, which raised concerns about the stability of China's financial system.
2016: Brexit: The United Kingdom's vote to leave the European Union in June 2016 led to market uncertainty and currency fluctuations.
2019: Repo Market Crisis: In September 2019, there was a disruption in the U.S. repurchase (repo) market, where short-term borrowing rates spiked unexpectedly, leading to concerns about liquidity in the financial system.
2020: COVID-19 Pandemic / Oil Price Crash/ Global Economic Recession (Worst Financial Crisis in the History)

17. Will UFP Auto-Trade change brokers in the future?

Yes, if the current broker demonstrates inconsistency in terms of data, spreads, leverage, withdrawals, deposits, or technical support, we will not hesitate to switch to a more reliable broker. Additionally, we will promptly notify all members if we observe early signs of a problematic broker, such as:

Inability to log in to your Personal Area for 1 to 3 days.
Inability to process withdrawals within 1 week.
A surge in member complaints occurring simultaneously."

18. I don't see your robot having a Target Profit and Stop Loss openly displayed?

We implement a “hidden” Target Profit and Stop Loss to prevent brokers from hunting our stop loss or intentionally widening the spread to manipulate our trades.

19. Does your system include a cut loss feature?

Yes, we do implement a cut loss system. However, please always remember and bear in mind that your primary cut loss threshold is set at $1000 per trading account. This is your designated cut loss limit. If you are comfortable with the risk associated with cutting losses at this amount, then this program is suitable for you. However, if you cannot handle this level of risk, we kindly advise you not to enroll in this program.

20. Will the system be subject to slippage?

Since the market and price movements can be volatile and uncertain, there is a possibility of some slippage occurring. However, our Gold XA3 robot is well-prepared to handle this volatility.

21. What can lead to a ban from this program?

Being rude, snobbish, bossy, arrogant, or uncooperative with our technical/customer support can result in a ban. Even if you open 10 or 30 trading accounts with our programs in the future, it does not justify belittling or speaking negatively to our technical support. We may ban you from our program and investigate your trading accounts if necessary. Remember to be courteous and respectful to our team. Our team is here to provide you with the best and prompt support. Please maintain patience at all times. Our friendly team is dedicated to offering you the support and care you need.

22. I am from Europe (Outside from Asia), will you recommend me a suitable broker?

Yes, our technical support will provide you the best broker for European traders.

23. Is this a COPY TRADING system?

This is NOT A COPY TRADING SYSTEM. Please avoid COPY TRADING. Without realize, many traders experience major delay in execution especially Copy Trade that have too many tiers/levels. Did you know 1 or 2 seconds delays can cause your results varied 35% from the actual data.

24. Will UFP-Auto Trade will venture into Prop Trading in future?

Yes. We do have plan in future to run service for Prop Trading. In fact we are running our test right now. So far so good. We might announce next year. Stay tuned in our channel.

25. Do you have testimonials?

Yes, CLICK HERE

26. I live in Malaysia, and I have a banking account within Malaysia. However, when I deposited my specific trading account, I could not see the Billplz Instant Transfer. What should I do?

First, log in to the Auto Trade Learning portal click here

Next, go to Section 1: Registration, and watch Video: First Time OctaFx Users (whereby you need to click the button "skip". Watch at minute 2:50). Followed by the next Video, Verification, and Status Update. With this simple step, you shall have the option of BillPlz (FPX) transfer mode.

27. I am doing a deposit transfer using HSBC Bank. However, there is a specific section requesting me to put in a reference. What should I put in that column?

You can put your Trading ID, for example, 22215542

28. Why my OctaFX apps did not update my current trade or balance? What should I do?

Go to Menu, and search “Your Trading Accounts”. The OctaFx apps will automatically refresh your current balance, equity and ongoing trade. You also can stop the apps. Clear all your current browsing apps and restart(open) back the OctaFX apps. If this does not work, it could be your internet.

29. Besides OctaFx Apps, are there any apps I can use as a point of reference to see my ongoing trade and account balance?

You can download the external Metatrader 4 on your Google Playstore or Huawei Gallery. Login using the correct Trading Id, Server and Password. Beside, you can login to OctaFx Dashboard to get the latest update on your trading. Log to https://my.octafxmy.net/login/

30. Just in case I do have an emergency (personal issues), am I allowed to withdraw all my balance at once from the OctaFX trading account?

Yes, you can withdraw the amount at anytime just in case you have any urgent matter (serious personal issues). However, you must be aware that, from you balance amount, not all entire amount you can withdraw if you have on going trade. This is because, broker are holding amount as a margin for your on going trade, unless all your position already close. We highly suggest you get a consultation from our Technical Support at +60165547652 via Telegram Or Whatsapp. You can click here as https://t.me/AutoTrade_TechnicalSupport

31. Can I perform a withdrawal of my profit while my trading account has ongoing trade?

32. How to deposit USDT from Binance/Huobi (Crypto Platform) to OctaFx Trading platform, especially using Deposit Features of TRC20 (Tron)? What is the other Fee I should know?

Answer Contributed by Auto Trade Community- Raphael

“I transferred from Huobi last night using tether TRC20. Copy the address that you have then go to binance and withdraw using TRC20 also. Fee is around 0.80 USDT”

Video Contributed by Zee Min

33. Is it advisable to Deposit Fund Using Credit Card?

Answer Contributed by Erik Ong:

“Also try not to use VISA or Master. Because it consider as an advance Cash and incurred high interest rate. I was surprise when the bank told me it was a cash advance instead of purchase. So I decided not to use that already. So see what’s best for all fellow member, unless you plan to settle your card immediately”

34. Is there any issue if I deposit my trading Fund using Credit Card or Cryptocurrency as my original source and follow by withdrawal direct to my Savings/Current Accounts?

This is an important reminder; the original source of fund must directly come from the same registered name in OctaFx. You are not allowed to fund your account using someone else fund, credit card and etc (wife, husband, kids, mother, parents, friends and relatives). This include transfer of Billplz (FPX) using other people Savings/Current Account. You will have big issue and OctaFx will reject the withdrawal. This is one of the most important requirements under Anti Money Laundering Act (AMLA).

Next, assume, you are using Credit Card, general practice of most brokers in Forex market, you only allow to perform withdrawal to the original source first, until you clear that amount. With that said, then you allow to withdraw to other options. Example as per diagram below.

35. How to check whether my account have technical glitch or trading error?

You do not have to check that error. We have our technical support to check the on going trade with status report. We will do the maintenance and housekeeping on the daily basis. We have a system that enable our team to detect which account may have error in status.

However, if you have enquiry regarding your trade, Example no opening trade for the past 6 to 12 hours, you can send our Technical Support an Enquiry to check the general status. Chat with technical Support at +60165547652 via Telegram Or Whatsapp. You can click here as https://t.me/AutoTrade_TechnicalSupport

36. If I have multiple trading accounts, (for example 28 accounts) how Can I view generally all my on-going trade (multiple accounts) using PC or Laptop?

You can use the OctaFx Dashboard and activate your MT4 on your Web Browser.

Step 1: Login to your OctaFx Dashboard and Personal Area https://my.octafxmy.net/login/

Step 2: Search On Right Hand Side Dashboard Menu. Search Trading Account

Step 3: Use the Button Function and Login To MT4 Web (Kindly Login using your password)

37. I request for a withdrawal, however based on my history the amount is not clear yet to my savings account? What should I do?

Scenario 1: You withdraw on the weekend.

If you withdraw on the weekend (Saturday or Sunday), the amount will be cleared within 1 to 3 days. Although OctaFx can transfer the amount in less than 30 mins, sometimes it can take within 1 to 3 hours or more. So please be patience. Another tips that you can use is, after 6 to 12 hours from the withdrawal, you can cancel the withdrawal from the History, and create a fresh new withdrawal. With this, you may rotate to a slightly better vendor compared to the previous.

Scenario 2: Your Account Not Verify Yet

Maybe you are too excited, until you skip the most important part of your Section 1: Registration on your Auto Trade learning portal. Kindly login to your portal CLICK HERE

Scenario 3: Check Status update on your OctaFx Dashboard

Possible there is a dispute on your account. Maybe your name on your banking account does not match with your registration with OctaFx.

Kindly login to https://my.octafxmy.net/login/ and chat with the Customer Support for assistance.

38. If I withdraw more than $8,000 to $10,000 (USD), is it advisable to use Savings or Current Account?

Current Account is preferable

If you live within Malaysia, you may start considering opening a Current Accounts as preferred withdrawal method. Any amount is above RM20,000 to RM50,000 per withdrawal, Current Account has less issue from the Bank. However, for Savings account, you may receive enquiry call from Bank officer. Today, Maybank offer a direct Current Account opening via website (current account via Maybank Premier section). Hong Leong Bank is customer friendly as well, but you need to visit the Branch Office. Same goes with CIMB Bank, and they request recent 3 months’ salary slip. For Public Bank, you are required to have introducer and the Current Account opening may take time.

39. Is there a maximum withdrawal limit per transaction with the current broker?

The current broker allows withdrawals of up to $9,999 (Nine Thousand and Ninety-Nine USD) per transaction. If you wish to withdraw approximately $20,000 in profits, you can do so in two separate transactions. There is no maximum amount per day, so you can withdraw as much as you want.

Transaction 1: $9,999
Transaction 2: $9,999

40. Is it advisable to declare Tax on my earnings?

Yes. Highly recommended

If you are living in Malaysia (or regardless which country you from), it is our responsibility as a citizen to declare our earning. However, in Malaysia need to be creative declaring your tax. In Malaysia, earning profit from Forex Market is not as friendly like other country (Singapore, US, Australia and etc). In Malaysia, you cannot declare Forex Profit for the purpose of Tax Exemption (Like Stock Market). Therefore, you need to hire your personal accountant and declare it under CP500 (Business and Commission Income). You can have a specific tax reduction from that bracket. Your accountant will brief you the specific calculation from 20% to 24% taxable from your net amount.

41. I am an Apple iPhone user. I discover I do not have the “Wallet” function on my OctaFx apps? I want to do systematic transfer for the purpose of withdrawal in a lump sum. Do you have any tips?

Answer Contributed By: Lim Li Kiang, Kenny Ong , Andy, and Daniyal Chong.

Kenny Ong Mentioned: “I did my first transfer using the web browser. Then after that had the wallet icon on my iPhone.”

Daniyal Chong Mentioned: “Aha the solution the Octafx guy told me. Use your browser, internal transfer to wallet..ur wallet need to have balance only it will show. I did it, and it works. When you first transfer, you will see at browser the wallet 0.00...min $5 internal transfer to it, then your app will show the wallet function.

Andy Mentioned :” Maybe can try logout and login again on OctaFX app will appear as I tried before it can show the wallet on top now”

Video Contributed by Lim Li Kiang

42. How to check whether my account have technical glitch or trading error?

You do not have to check that error. We have our technical support to check the on going trade with status report. We will do the maintenance and housekeeping on the daily basis. We have a system that enable our team to detect which account may have error in status. However, if you have enquiry regarding your trade, Example no opening trade for the past 6 to 12 hours, you can send our Technical Support an Enquiry to check the general status. Chat with technical Support at +60165547652 via Telegram Or Whatsapp. You can click here as https://t.me/AutoTrade_TechnicalSupport

43. What are the differences between the UFP Auto-Trade Portal Login, Broker's Personal Area, and Trading ID?

UFP Auto-Trade Portal Member Area: This is a comprehensive guide that includes video tutorials on how to get started with the Gold XA3 Robot. CLICK HERE TO LOGIN

Broker's Personal Area (OctaFx Login):** You should use the username and password provided here for the purpose of deposits, withdrawals, transfers, and opening new accounts. It is crucial that you do not share this information with anyone to maintain the security of your account. CLICK HERE TO LOGIN

Trading ID and Trading Password: When you open a new trading account, your broker will send you trading details such as the Trading ID, Password, and Server. It is safe to share this information, especially when you activate your robot trading with Gold XA3. Please note that this Trading ID and Password are exclusively for trading purposes and cannot be used for transfers, withdrawals, or deposits.

44. What is 'Done For You Setup'?

Typically, when you subscribe to or purchase an EA (ROBOT), traders usually have to go through the hassle of setting up, installing, optimizing, and conducting basic trial runs. Additionally, traders need to identify a reliable VPS that suits the ongoing robot. Moreover, manual intervention becomes necessary when the robot encounters bugs or errors.

With UFP Auto Trade, everything is taken care of through our 'Done For You Setup' service. All you need to do is register and activate your account, and our team will handle the entire setup process from A to Z. This saves you both time and money."

45. Do You Provide EA for Demo and Back testing?

We do not provide EA File or Code for you to run in DEMO or Back Testing. Save your time and effort by not having to acquire the EA (Expert Advisor) files, deal with the hassle of installation, and spend long hours on backtesting and optimization. This process alone can take anywhere from 6 to 12 months. We've already handled all of these steps for you. What you want right now is to start immediately and witness the results! We've taken care of everything for you. All you need to focus on now is understanding your calculated risk and deciding the capital you're willing to start with. That's it. Keep your trading simple and avoid unnecessary complications."

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If you need any help, kindly chat with Our Customer Support Team. We’re friendly and available to chat. Reach out to us anytime and we’ll happily answer your questions

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Chat here: @AutoTrade_TechnicalSupport
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